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Infection Control & Bio Hazard Training

WHS Reg 39 Training That Protects Your Licence, Not Just Your Staff

Fulfill your legislative WHS obligations with industry-certified infection and bio-hazard control training for your staff.

Move beyond simple pass/fail metrics. Our assessment suite utilizes a high-standard Competency-Based Assessment (CBA) model, delivering the "audit-ready evidence" required by ACECQA and WHS regulators.

Why "Staying Healthy in Childcare" is no longer enough for a WHS Audit

Historically, ECEC centres have relied on basic hygiene policies to get through assessments. But with the introduction of Safe Work Australia’s Model Code of Practice: Managing risks of biological hazards at work, the legal benchmark has permanently shifted.

While the Safe Work Australia Model Code of Practice: Managing risks of biological hazards at work is not a piece of standalone legislation itself, the strict Work Health and Safety (WHS) control duties it triggers absolutely are legally binding.

Because early childhood education and care (ECEC) has been explicitly singled out as a core case study within this national code, WHS regulators and inspectors are now assessing childcare centres with an unprecedented level of scrutiny. Under WHS Regulation 39, relying on outdated hygiene policies or basic, unverified checklists is no longer legally sufficient. The inclusion of childcare as a primary case study means your centre must provide clear, undeniable evidence of structured, formal competency training for staff handling these biological risks—or face severe non-compliance penalties during an audit.

Meet Your Lead Assessor

Real ECEC Expertise. Rigorous WHS Accountability.

When you enrol your educators in our training, their 15 competency assignments aren't graded by an automated system or a generic corporate checklist. They are personally marked and evaluated by Lindsay Smith, a dedicated Early Childhood Education and Care (ECEC) specialist and the founder of ECEC Workforce Solutions.

With deep industry roots spanning operational leadership, regulatory compliance consulting, and hands on workforce development, Lindsay understands the exact daily realities and strict compliance pressures that Centre Directors and Approved Providers face.

Lindsay’s extensive fieldwork is backed by a rigorous academic foundation, having authored five benchmark research papers focused on establishing national safety frameworks, operational governance, and certification requirements within the early childhood sector:

This rare combination of hands-on sector experience and DOI-registered, published expertise ensures that the guidance your staff receives is both practically viable and academically bulletproof.

"My goal isn’t to hand out easy pass marks; it's to ensure your staff genuinely master bio hazard management. Every assignment submission receives detailed, constructive feedback, giving your centre the verified competency logs required to confidently ace your next WHS or ACECQA audit."

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Approved Providers & Owners looking to protect their service licence.

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Centre Directors & Area Managers prepping for an upcoming ACECQA assessment.

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Room Leaders & Educators needing clear, actionable bio-hazard training.

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Centre Cleaners & Maintenance Staff needing clear, actionable procedures for high-standard infection control.

About The Course

100% Audit-Ready Guarantee

Managing a large corporate group or multi-centre provider? Contact us for custom enterprise onboarding packages.

FREQUENTLY ASKED QUESTIONS
How do I assign training to my staff after purchasing?

Answer: Right after checkout, you'll receive a group enrolment form via email. Simply fill in your educators' names and emails, send it back, and we will onboard them and send their unique login credentials within 24 hours.

Do I have to use all my training slots at once?

Answer: No. You can lock in the volume discount tier today and activate your slots as you hire new staff or roll out the training across the year.

Is this training compliant with the latest WHS regulations?

Yes, absolutely. The curriculum is meticulously designed to bridge the gap between daily childcare practice and strict legislative compliance.

It is specifically tailored to meet the strict verification and competency evidence standards required by WHS Regulation 39 and the 2026 Bio-Hazard Framework. Furthermore, the training aligns directly with the National Quality Standard (NQS) under ACECQA Quality Area 2 (Children's Health and Safety) and fully integrates the core principles of the Staying Healthy in Childcare (6th Edition) guidelines.

This ensures your staff aren't just following best-practice hygiene, but that you have the formal, documented compliance framework required during an assessment or WHS audit.

What kind of certificate or evidence do I get for a WHS Audit?

Upon successful completion, each educator is issued a formal Certificate of Attainment.

Furthermore, because our course utilizes a high-standard Competency-Based Assessment (CBA) model, each module's assignments are formally marked by an assessor. Educators are provided with a detailed Feedback Report for every single module.

Together, these certificates and comprehensive performance reports serve as the robust, verifiable training evidence required by ACECQA and WHS regulators to prove your centre is meeting its legislative obligations under WHS Regulation 39.

If I accidently overbook, can I get a refund on the training slots I don’t need?

Yes, absolutely. We understand that staffing numbers can change, and we are always here to support your centre.

However, please keep in mind how this affects your volume discount. Because our pricing is structured in tiers ($180 for 1–5 slots, $140 for 6–10 slots, and $100 for 11+ slots), a refund that drops your total number of training slots into a lower tier will recalculate the price per person for your remaining slots.

Depending on your situation, it is often much more cost-effective to hold onto those extra slots. They never expire, allowing you to easily assign them to new hires or use them for future staff refreshers later in the year.

Whatever you choose, please get in touch with our team! We will always endeavour to look at your specific situation and work out the best possible solution for your centre.

What if my staff or I need help while going through the training?

We are fully committed to supporting your team every step of the way. If anyone runs into a question or needs clarification on a module, we provide three easy ways to get help:

  • In-Course Comments: You can leave a comment or question directly inside the training module, and an assessor will respond right there.

  • Email Support: Send us a quick email with your query, and our support team will get back to you promptly.

  • SMS & Call-Back Request: If you prefer to speak to someone directly, simply send us an SMS requesting assistance. Let us know your preferred time for a call-back (e.g., "ASAP" or "at 2:00 PM"), and one of our team members will call you to assist.

No matter how your team prefers to learn, they will never be left stuck or waiting.

Does everyone who completes the course receive a certificate?

Answer:

No, certificates are earned through demonstrated competency. Because this is a professional WHS compliance course, simply clicking through the modules is not enough to receive certification.

To graduate and receive your Certificate of Attainment, your submissions for all 15 module assignments must successfully meet our specific marking criteria.

If an assignment does not quite meet the required benchmark on your first attempt, don't worry! Our assessors will send it back to you with a clear, detailed explanation of what needs adjusting and why. You will have the opportunity to implement the feedback and resubmit. Once all 15 assignments have successfully met the marking standards, your official certificate will be issued immediately.

How long do I and my staff have access to the course?

You will have full access to the course for 12 months from the date of purchase.

This extended access period gives your centre maximum flexibility. It allows your current educators to complete the 15 modules entirely at their own pace around their shift schedules, and to refer back to it if needed

What happens if an educator leaves halfway through their training?

Answer:

We understand that childcare staffing can change unexpectedly, and we want to ensure your training budget is protected.

  • Before they start: If an educator leaves your centre before they have submitted their first assignment for marking, simply let us know. We will happily reset that training slot and transfer it to your new hire at no extra cost.

  • During the course: If an educator leaves later in the course after completing some modules, we will remove their access and issue your centre with a pro-rata credit. This credit can then be applied to significantly reduce the cost of enrolling your replacement hire.

Your investment stays with your centre, ensuring your team building and compliance goals remain on track.

I have a large team. How quickly can you get 20+ educators uploaded and training?

Answer: Incredibly fast. Once you return your completed group enrolment form, our team handles the heavy lifting. We batch-upload your entire staff list and deploy their individual login credentials within 24 hours, meaning your whole team can start building compliance by this time tomorrow.

Can I get an invoice issued to pay via direct bank transfer instead of a credit card?

Answer: Yes, absolutely. If your centre group or corporate office requires an invoice for company approval and direct bank transfer, please select the "Invoice / Bank Transfer" option at checkout, or get in touch with our team directly, and we will issue it to your administration department immediately.

Do my staff need any special software or high-level tech skills to do this?

Answer: Not at all. The course runs entirely through a standard web browser on any computer, tablet, or smartphone. The layout is incredibly simple to navigate, and downloading the module infographics or submitting assignments takes just a few clicks. If anyone ever gets stuck, our SMS support line is right there to guide them.

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